Free tool

Which rules cover your flight?

Choose where you flew from, where to, and the airline. You will see what the rules for that route say, a claim you can send yourself, and where the airline takes it.

Check a route Write the claim

Everything happens in your browser. Nothing is sent, nothing is stored, no account. General information, not legal advice. Not a promise of payment.

Your route

The checker runs in your browser and needs JavaScript. Without it, this is how the rules are decided:

EU 261 covers every flight that departs from the EU, Norway, Iceland or Switzerland, whatever the airline, and flights into those countries on an airline licensed there.
UK 261 covers every flight that departs from the United Kingdom, and flights into it on an airline licensed in the United Kingdom or the EU.
Canada's and the United States' rules cover flights to and from those countries.
Other countries have rules of their own, most of them for flights that depart from them. The pages by country below say what they are.
Any other international flight falls under the Montreal Convention: no fixed payout, but proven out-of-pocket losses can be claimed.

Write the claim

This is the claim AirwayControl writes. It names the rules that cover your route, in the app's own words, and asks the airline to give its reasons if it says no. It names no sum, because the airline works that out. Send it from your own email, or paste it into the airline's own form.

Fill in the brackets. The paragraph about the rules is for EU 261; the pages by country below have the paragraph for theirs.

Dear [airline],

I am writing about flight [flight number] on [date]. I am claiming the compensation and assistance I am entitled to as a passenger on that flight.

Flight details
Flight number: [flight number]
Date: [date]
Route: [from] to [to]
Scheduled arrival: [time]
Booking reference: [reference]

[What happened: for example, "The flight arrived 3 hours 20 minutes late" or "The flight was cancelled on the day".]

I understand this flight is covered by Regulation (EC) No 261/2004, and I am claiming the compensation and any right to care that applies. If you consider that extraordinary circumstances apply, please set out what they were and what measures you took.

Please confirm receipt and let me know the outcome in writing. If you consider that compensation is not due, please tell me the specific reason and the evidence you rely on.

Kind regards,
[your name]

Nothing leaves this page

The checker and the claim are made in your browser. What you type is not sent to AirwayControl or to anyone else, is not saved, and is gone when you close the page. There is no account and no tracking. The email opens in your own mail app, as a draft, and you decide whether to send it.

AirwayControl

Or let the app fill it in.

AirwayControl is a flight tracker for iPhone and Apple Watch. Set your flight before you leave, and it follows the day for you. If the day goes wrong, it already knows the details the claim needs.

It tells you when it matters. A notification when your flight lands three hours late or more.
It knows which rules cover your route. EU 261, UK 261 and the rules of 18 more countries, in plain words.
It fills in the claim. Airline, flight number, date and route come from My Flight.
You send it. From your own email, or through the airline's own claim form with every answer ready to copy.
No fee and no share. AirwayControl never takes a part of what you receive.

Download on the App Store

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Questions people ask

Is the checker free?

Yes. There is no account, no fee and no share of anything. The checker never sends the claim anywhere. You send it yourself.

Does it tell me how much I will get?

No. It shows what the rules for the route say, as the rules write it, often as a range. Whether anything is owed depends on what caused the disruption and how late you reached your final destination, and the airline decides that first.

Why does the airline matter?

Some rules cover flights into a country only on airlines licensed there. EU 261 is one of them: a flight from New York to Paris is covered on Air France, and not on Delta.

What if more than one set of rules covers my flight?

The checker names each of them and what each one says. Which one helps depends on your case.

What if it cannot match my route?

It says so, and does not guess. Write to the airline anyway, keep every receipt, and take a refusal to the complaints body in the country you departed from.

Is anything I type sent or saved?

No. Everything happens in your browser, and nothing is stored. The email opens in your own mail app before anything is sent.

By airline

Where each airline takes a claim, and which rules cover its flights.

Europe

The Americas

Middle East, Africa and Asia

By country

What the rules of each country say. The main guide covers EU 261.

Europe

The Americas

Asia

General information about air passenger rules, not legal advice and not a promise of payment. The checker shows what a set of rules says about a route; it does not decide whether an exception applies to your flight. Your airline decides; a complaints body decides on appeal. AirwayControl never submits or handles claims. Rules last checked 9 August 2026. Airline links last checked 13 August 2026.