AirwayControlFlight delay compensation
Flight delay compensation in Russia
Under Russia's Air Code, arrive late and you may be owed 100 rubles for each hour of delay, up to half the fare. It covers Russian airlines, and flights within Russia. Here is what the rules say and a claim you can send today.
General information, not legal advice. Not a promise of payment.
What the Russian rules say
- Compensation
- Arrive late: you may be owed 100 rubles per hour of delay, up to half the fare.
- While you wait
- From 2 h: drinks. From 4 h: a hot meal. A hotel after 6 h at night, 8 by day.
- When nothing is owed
- No fine if the cause was outside the airline's control or a safety fault being fixed — the care is owed whatever the cause.
- Time limits
- Domestic claims must reach the airline within 6 months. It must answer within 30 days.
These are the lines AirwayControl shows for a route under these rules, word for word.
Which flights are covered
- Flying a Russian airline, or within Russia.
Where to send a claim
The claim goes to the airline that operated the flight, through its own website or the address it publishes for complaints. Write to the airline first; an authority comes after.
A claim you can send today
This is the claim AirwayControl writes for a flight under the Russian rules. It names the rules, asks for what they provide and asks the airline to give its reasons if it says no. It names no sum. Fill in the brackets and send it from your own email.
Dear [airline], I am writing about flight [flight number] on [date]. I am claiming the compensation and assistance I am entitled to as a passenger on that flight. Flight details Flight number: [flight number] Date: [date] Route: [from] to [to] Scheduled arrival: [time] Booking reference: [reference] [What happened: for example, "The flight arrived 3 hours 20 minutes late" or "The flight was cancelled on the day".] I am claiming the payment provided for by Article 120 of the Air Code of the Russian Federation for the delay in delivery, together with the care owed under the federal aviation rules, and compensation for the documented losses this disruption caused me. Please treat this letter as my claim. Please confirm receipt and let me know the outcome in writing. If you consider that compensation is not due, please tell me the specific reason and the evidence you rely on. Kind regards, [your name]
AirwayControl
Or let the app fill it in.
AirwayControl is a flight tracker for iPhone and Apple Watch. Set your flight before you leave, and it follows the day for you. If the day goes wrong, it already knows the details the claim needs.
- It tells you when it matters. A notification when your flight lands three hours late or more.
- It knows which rules cover your route. EU 261, UK 261 and the rules of 18 more countries, in plain words.
- It fills in the claim. Airline, flight number, date and route come from My Flight.
- You send it. From your own email, or through the airline's own claim form with every answer ready to copy.
- No fee and no share. AirwayControl never takes a part of what you receive.
7 days free, then 29 NOK a month.
Questions people ask
How much is flight delay compensation in Russia?
Arrive late: you may be owed 100 rubles per hour of delay, up to half the fare. No fine if the cause was outside the airline's control or a safety fault being fixed — the care is owed whatever the cause.
What am I owed while I wait?
From 2 h: drinks. From 4 h: a hot meal. A hotel after 6 h at night, 8 by day.
Which flights do the Russian rules cover?
Flying a Russian airline, or within Russia.
How long do I have to claim?
Domestic claims must reach the airline within 6 months. It must answer within 30 days.
Is AirwayControl a claims company?
No. It tells you which rules cover your route and writes the claim, and you send it from your own email. AirwayControl never sends or handles a claim for you, and takes no share.
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By airline
Where each airline takes a claim, and which rules cover its flights.
Europe
- Air France
- airBaltic
- Austrian Airlines
- British Airways
- Corendon Airlines Europe
- easyJet
- Eurowings
- Finnair
- Iberia
- Icelandair
- ITA Airways
- KLM
- LOT Polish Airlines
- Lufthansa
- Norwegian
- Ryanair
- SAS
- SWISS
- TAP Air Portugal
- Turkish Airlines
- Virgin Atlantic
- Vueling
- Widerøe
- Wizz Air
The Americas
Middle East, Africa and Asia
By country
What the rules of each country say. The main guide covers EU 261.
Europe
The Americas
Asia
General information about air passenger rules, not legal advice and not a promise of payment. Your airline decides; a complaints body decides on appeal. AirwayControl never submits or handles claims: the mail is yours, from your own account. Rules last checked 9 August 2026. AirwayControl is not affiliated with any airline.
The Russian rules: the law the claim above names is the source of these lines.