Claims companies

What claims companies charge, from their own price pages

A claims company takes a share of the compensation, from about a fifth to a half depending on the company and on whether the case goes to court. Here is what AirAdvisor, AirHelp, Compensair, EUclaim, Flightright and Skycop say on their own price pages, checked 3 October 2026.

General information, not legal advice. Not a promise of payment.

What you pay for

A claims company sends the claim in your name, does the waiting, and some take a refusal to court. If the airline pays, the company keeps its fee and passes on the rest. Asking the airline yourself costs nothing and takes one email, and what the airline pays is yours. Both are fair choices.

The fees, company by company

Each figure is what the company's own price page says. Where a page does not say something, the table says so.

What each company says it charges, as a share of the compensation. Checked 3 October 2026.
CompanyFeeIf it goes to courtVATAlso on the pagePrice page
AirAdvisor30%50% in allIncludedNone stated for compensation claims.airadvisor.com
AirHelp35%15% more, 50% in allIncludedPrice list PL2.26, updated 11 August 2026. Fees differ in some markets, such as Denmark.airhelp.com
ClaimCompassNot statedNot statedNot statedIts price page now leads to airhelp.com.claimcompass.eu
Compensair35%10% more, 45% in allNot stated on its price pageBank fees for the transfer are paid by the client. Policy updated 1 June 2025.compensair.com
EUclaim31%, plus €33 per passengerNo extra cost, its questions page saysIncluded, its service page says; its questions page says excluding€33 per passenger for administration.euclaim.com
FlightrightUsually 20 to 30%14% moreAdded on topNone stated.flightright.com
Skycop44%50% in allIncludedPrice list updated 1 May 2024.skycop.com

Companies in alphabetical order. Prices can change and can differ by country; the price page is what counts.

What €250, €400 or €600 becomes

This is arithmetic on the figures above, for one passenger and a claim that does not go to court. It is an example, not a forecast: whether anything is paid depends on the flight and the airline.

Example only: if the airline pays €250, €400 or €600, what one passenger keeps after the fee on each price page, without court action
CompanyOf €250Of €400Of €600
AirAdvisor€175€280€420
AirHelp€162.50€260€390
Compensair€162.50€260€390
EUclaim€139.50€243€381
Skycop€140€224€336
Asking yourself€250€400€600

EUclaim: 69% of the amount less €33, by its service page. Compensair: its page does not mention VAT. Flightright is not worked out, because its page gives a range of 20 to 30% plus VAT.

Or ask the airline yourself

The claim template is open on this site, free, and you send it from your own email. The checker shows which rules cover your route, and the main guide has the amounts and the steps. If the airline says no, the complaints body in the country you departed from costs nothing in most countries.

The claim form in AirwayControl on iPhone, filled in for Delta Air Lines DL2057 from SFO to DTW, with a copy button beside each answer and an Open the Form button.

AirwayControl

Or let the app fill it in.

AirwayControl is a flight tracker for iPhone and Apple Watch. Set your flight before you leave, and it follows the day for you. If the day goes wrong, it already knows the details the claim needs.

  • It tells you when it matters. A notification when your flight lands three hours late or more.
  • It knows which rules cover your route. EU 261, UK 261 and the rules of 18 more countries, in plain words.
  • It fills in the claim. Airline, flight number, date and route come from My Flight.
  • You send it. From your own email, or through the airline's own claim form with every answer ready to copy.
  • No fee and no share. AirwayControl never takes a part of what you receive.

7 days free, then 29 NOK a month.

Questions people ask

How much does AirHelp charge?

AirHelp's price list says 35% of the compensation, including VAT, and 15% more if legal action is needed, 50% in all. That is version PL2.26, updated 11 August 2026, read on 3 October 2026.

How much does Flightright charge?

Flightright's price page says its success fee is usually 20 to 30% plus VAT, with 14% more if its lawyers are involved.

Do I need a claims company to claim flight compensation?

No. You can send the claim to the airline yourself, from your own email, and keep what it pays. A claims company does the waiting for you and takes a share.

Is AirwayControl a claims company?

No. It tells you which rules cover your route and writes the claim, and you send it from your own email. AirwayControl never sends or handles a claim for you, and takes no share.

When something goes wrong

Today's rules, problem by problem. The main guide covers delays and cancellations, and the checker shows which rules cover your route.

One subscription. The whole app.

29 NOK a month

The first 7 days are free. No tiers, nothing locked, cancel any time in Settings. No account, no ads, no tracking.

Start the free week

General information about air passenger rules, not legal advice and not a promise of payment. Your airline decides; a complaints body decides on appeal. AirwayControl never submits or handles claims: the mail is yours, from your own account. Rules last checked 9 August 2026. Each fee was read on the company's own price page on 3 October 2026, linked in the table.

Sources: Regulation (EC) No 261/2004 and the European Union's own guide to air passenger rights.