AirwayControlFlight delay compensation
Flight delay compensation in India
No Indian rule pays cash for a delay; cancellation and denied boarding do. What the rules do give on a delay: meals from two, three or four hours by flight length, and a hotel on a long wait. Here is what the rules say, a claim you can send today, and where the airlines take it.
General information, not legal advice. Not a promise of payment.
What the Indian rules say
- Compensation
- No Indian rule pays cash for a delay. Cancellation and denied boarding do.
- While you wait
- Meals from 2, 3 or 4 h by flight length. A hotel past 24 h — or 6 h at night.
- Refund or rebooking
- Domestic and 6+ h late: another flight within 6 h, or the fare back.
- When nothing is owed
- No payout if the cause was outside the airline's control — weather and air-traffic control count here, and on a delay they take the meals and hotel with them.
These are the lines AirwayControl shows for a route under these rules, word for word.
Which flights are covered
- Flying an Indian airline, or departing India.
Where the airlines take a claim
The claim goes to the airline that operated the flight. These airlines are licensed in India, and each takes a claim through its own page.
- Air India
- airindia.com
Air India says it does not take claims by email.
Links read on each airline's own site and last checked 13 August 2026.
The official page
For what the rules are and where a complaint goes when the airline says no or does not answer: airsewa.gov.in.
A claim you can send today
This is the claim AirwayControl writes for a flight under the Indian rules. It names the rules, asks for what they provide and asks the airline to give its reasons if it says no. It names no sum. Fill in the brackets and send it from your own email.
Dear [airline], I am writing about flight [flight number] on [date]. I am claiming the compensation and assistance I am entitled to as a passenger on that flight. Flight details Flight number: [flight number] Date: [date] Route: [from] to [to] Scheduled arrival: [time] Booking reference: [reference] [What happened: for example, "The flight arrived 3 hours 20 minutes late" or "The flight was cancelled on the day".] I understand this flight is covered by the DGCA Civil Aviation Requirements, Section 3, Series M, Part IV, and I am claiming the facilities and any compensation that applies. If you consider that extraordinary circumstances under paragraphs 1.4 and 1.5 apply, please set out what they were. Please confirm receipt and let me know the outcome in writing. If you consider that compensation is not due, please tell me the specific reason and the evidence you rely on. Kind regards, [your name]
AirwayControl
Or let the app fill it in.
AirwayControl is a flight tracker for iPhone and Apple Watch. Set your flight before you leave, and it follows the day for you. If the day goes wrong, it already knows the details the claim needs.
- It tells you when it matters. A notification when your flight lands three hours late or more.
- It knows which rules cover your route. EU 261, UK 261 and the rules of 18 more countries, in plain words.
- It fills in the claim. Airline, flight number, date and route come from My Flight.
- You send it. From your own email, or through the airline's own claim form with every answer ready to copy.
- No fee and no share. AirwayControl never takes a part of what you receive.
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Questions people ask
Is there compensation for a delayed flight in India?
No Indian rule pays cash for a delay. Cancellation and denied boarding do. No payout if the cause was outside the airline's control — weather and air-traffic control count here, and on a delay they take the meals and hotel with them.
What am I owed while I wait?
Meals from 2, 3 or 4 h by flight length. A hotel past 24 h — or 6 h at night. Domestic and 6+ h late: another flight within 6 h, or the fare back.
Which flights do the Indian rules cover?
Flying an Indian airline, or departing India.
Is AirwayControl a claims company?
No. It tells you which rules cover your route and writes the claim, and you send it from your own email. AirwayControl never sends or handles a claim for you, and takes no share.
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By airline
Where each airline takes a claim, and which rules cover its flights.
Europe
- Air France
- airBaltic
- Austrian Airlines
- British Airways
- Corendon Airlines Europe
- easyJet
- Eurowings
- Finnair
- Iberia
- Icelandair
- ITA Airways
- KLM
- LOT Polish Airlines
- Lufthansa
- Norwegian
- Ryanair
- SAS
- SWISS
- TAP Air Portugal
- Turkish Airlines
- Virgin Atlantic
- Vueling
- Widerøe
- Wizz Air
The Americas
Middle East, Africa and Asia
By country
What the rules of each country say. The main guide covers EU 261.
Europe
The Americas
Asia
General information about air passenger rules, not legal advice and not a promise of payment. Your airline decides; a complaints body decides on appeal. AirwayControl never submits or handles claims: the mail is yours, from your own account. Rules last checked 9 August 2026. Airline links last checked 13 August 2026. AirwayControl is not affiliated with any airline.
The Indian rules, official page: airsewa.gov.in.